Desire: At this point in my career, I have probably the greatest desire to succeed than at any other time in my life. My choice is to succeed as an ADP RSM. My definition of success is, simply, to be the best RSM in the nation – one who sets the benchmarks in sales and dealer loyalty for others to follow, one who consistently achieves President Club status year in and year out, helping assure that my supervisors and team members do the same. I am ready to go.
Skill Set / Industry Knowledge: As a 15 year veteran of the car business, I know the dealership landscape. I have no problem selling decision makers on the value of CRM and other front end products because, as a former decision maker myself, I believe in products like CRM. I believe in the value of training and solid sales and customer retention processes. I have learned that, while this my dealership and industry experience is an advantage, it is not a substitute for hard work, determination, skill and a killer instinct.
Familiarity with ADP Dealer Services culture, ADP products and sales cycles: It takes about 2 years for an ADP sales representative to absorb the culture, processes, knowledge and to build the internal relationships needed to succeed. It is to my advantage that I have already cleared many of these hurdles and can use the knowledge to get a quicker, more well-grounded start than someone who is essentially new to an RSM position with ADP. It is also an advantage that I left ADP on very good terms. I am well respected and well liked by baseline representatives and would be able to use this to my advantage to quickly partner with them to take advantage of existing opportunities. I would also be able to work closely with them to dig up even more. This also applies to my relationships with sales directors and other supervisors. I have a very good relationship with potential superiors and a great deal of respect for them as well. Please know that I understand that my QC quota is THE measurement of my success, regardless of personal relationships.
Short term and long term goals: I think it is important for anyone involved in considering me for the RSM position to know that I am very goal oriented. As I mentioned above, my immediate professional short term goal is to become the best RSM ADP has and set the example for others to follow. I believe that short term goals are the short term “points of arrival” that mark successfully completed segments of the long term journey. I fully intend to achieve the level of compensation necessary to reach these goals. I know that there are short term goals and long term goals for everyone in sales management at ADP and I think it is terrific that I can help them achieve theirs while I am achieving mine.
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